Handcrafted clothes made by Ecuadorian artisans.
Color could vary slightly from the photo.
If the size you want is not available on our website, contact us paqu_clothing@gmail.com or text 843-457-6730 and we will ship from our Ecuador Office.
Alpaca Sweater
- 70% alpaca wool
- Handcrafted by native artisans.
- Laundry guide:
- Hand wash
- Do not bleach
- Do not machine dry
- Do not dryclean
- Do not iron
- Made in Otavalo, Ecuador
Returns & Refunds
For return processing, review our complete return policy and prepare your return label, and enclose it with your merchandise.
Mail your shipment to:
Paqu Native Clothing
Attn: Returns Processing
4501 Planters Row Way
Myrtle Beach, SC 29579Once we receive shipment, we’ll issue a credit in your original form of payment, less adjustments for shipping and handling.
For exchanges it will be necessary for us to process your exchange as a refund and reorder. For fastest service, please contact us at 843-457-6730 or paqu_clothing@gmail.com to place your reorder and we will waive the regular shipping charge. When we receive your return, we will credit you at the time.
You can return a gift for a merchandise credit. Your merchandise credit will be emailed to the email address associated with the order. Please contact us at 843-457-6730 or paqu_clothing@gmail.com to receive the merchandise credit at a different email address or return to original tender.
Return shipping fees may apply.
I need to return:
You may return it:
Cost
By sending the package back on your own using UPS, USPS, or Fedex (we recommend you use tracking or delivery confirmation to make sure your package arrives)
You are responsible for cost of return.
Orders Shipped Internationally
Please call us to issue a return authorization at 843-457-6730 or paqu_clothing@gmail.com from 7am-12am EST daily
We will happily refund the original purchase price for any new, non-worn item returned or exchanged with an original sales receipt, gift receipt or packing slip, returned within 15 days of purchase. After 15 days, items may be returned for current selling price in the form of a merchandise credit or merchandise exchange Refunds for purchases made by credit card may only be credited back to the original card used.
Original payment method
Refund method
Credit Card
Refund to original credit card, please allow up to 10 days for your financial institution to post your refund
PayPal
Refund to your PayPal account
ApplePay
Refund to your ApplePay account
Gift Cards
ECard refund emailed to the email associated with order
Gift Orders (all payment methods)
ECard refund emailed to email associated with order. Please contact us at 843-457-6730 or paqu_clothing@gmail.com to receive the merchandise credit at a different email address or return to original tender.
Shipping Options
Paquclothing.com offers combined standard flat rate shipping to most U.S. locations, including U.S. territories. Express delivery is available at an additional charge.
Standard
Expedited
Overnight
Delivery Time
3-8 days*
3 business days
Order by noon EST, allow extra day for orders placed on weekends or after 12pm EST Monday - Friday
Next business day
Order by noon EST, allow extra day for orders placed on weekends or after 12 pm EST Monday-Friday
Shipping Charges
FREE with $80+ purchase
$10 for orders less than $80
$15
$25
Available where?
All US states and Territories
Continental US
Continental US
PO Box Delivery?
Yes
N/A
N/A
US Territories
Yes, please allow up to 14 days
N/A
N/A
Notes
* Please note that on occasion, such as during holiday rush and large sales events, there may be a slight delay in processing time. Your business is important to us, and we make every effort to process your order as quickly as we can.
Please carefully review your shipping information before placing your order. We value our customer's trust and aim to provide the highest level of security possible. In some cases, additional information may be required to process your order. You may be contacted to verify your order information. Your order will be shipped the same day your order information is verified.
Paqu Native Clothing now offers international shipping to over 80 countries. Please contact us paqu_clothing@gmail.com for more information on international shipping.